Reports To: Accounts Receivable Manager

Position Overview:

We are seeking a detail-oriented and diligent Accounts Receivable Clerk to join our consumer finance company. The successful candidate will be responsible for managing and processing incoming payments, ensuring accuracy and efficiency in financial operations and supporting with customer onboarding processes. This role requires a high level of accuracy, excellent organizational skills, and the ability to handle sensitive information with confidentiality.

Key Responsibilities:

• Payment Management: Generate and send out payment reminders to clients in a timely manner.
• Payment Collection: Monitor and follow up on outstanding accounts to ensure timely payment.
• Debtors Journal Management: Accurately record all payments and transactions in the company’s financial software (Xero).
• Reconciliation: Regularly reconcile accounts receivable records with bank statements and other financial records software.
• Customer Relations: Address and resolve any billing issues or discrepancies with customers professionally and promptly via outbound WhatsApp calls
• Reporting: Prepare and submit regular reports on accounts receivable status to management.
• Compliance: Ensure all financial transactions comply with relevant laws and regulations.
• Escalate delinquent accounts to the recoveries process.
• Process Improvement: Identify and suggest improvements to accounts receivable processes to enhance efficiency and accuracy.
• Collaboration: Work closely with other departments, such as sales and customer service, to ensure seamless financial operations.

Qualifications:

• Education: Associate’s or bachelor’s degree in accounting, finance, or a related field.
• Experience: Previous experience in accounting, accounts receivable or a similar role within the finance industry is highly desirable.

Skills:

• Proficiency in Xero accounting software and MS Office, particularly Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle sensitive information confidentially.

Working Conditions:

• Hours: Full-time, Monday to Friday Melbourne Hours.
• Environment: Remote
• Physical Requirements: Ability to sit for extended periods and communicate through phone

Schedule:

• 8-hour shift
• Early shift
• Monday to Friday

Compensation and Benefits Package:

• Competitive salary package
• 13th month pay
• Performance bonus
• Free medical insurance

Experience: Accounts receivable: 3 years (Preferred)